99ymm | Privacy Policy – How We Keep Your Data Safe

00 Introduction

99ymm ("we", "us", "the platform") is an online gaming and entertainment platform serving members in Bangladesh. We place the highest importance on our members' privacy and are fully committed to protecting their personal information.

This Privacy Policy ("Policy") explains what information 99ymm collects, why it collects it, and how it is kept secure. This Policy Terms & Conditions and should be read together with it.

By using our services, you are deemed to have accepted this Privacy Policy.

01 What Information We Collect

99ymm only collects information that is necessary to provide its services. No unnecessary data is collected.

Type of data	Description	Why We Collect Data
Personal Information	Name, date of birth, gender	Age & Identity Verification
Contact Information	Phone number, email address	Account Communication & Verification
Financial information	Mobile banking number (bKash/Nagad/Rocket)	Payment processing
Device information	IP address, browser, operating system	Security & Fraud Prevention
Activity Information	Game history, transaction records, login time	Service Improvement & Auditing
KYC documents	Copy of national ID card or passport	Identity Verification for Large Transactions

We never collect your bank account number, full credit/debit card details, or PIN.

02 How we collect information

99ymm collects user information through various methods. Each method is fully transparent and based on your consent.

Directly Collected Data

Information you provide when filling out the registration form.
Documents submitted as part of the KYC verification process.
Information provided when contacting our support team.
The mobile banking number used at the time of payment.

Automatically Collected Data

Through cookies and tracking technologies while you browse the platform.
Device and IP information at the time of login and logout.
Session data and behavioral analytics collected during gameplay.

99ymm will never ask for your password or payment PIN via email, SMS, or phone call. If you receive such a message, treat it as a scam.

03 How we use your information

Every use of your data at 99ymm has a specific purpose. We never use your information beyond what is necessary.

Account management: For registration, login, account verification, and security purposes.
Payment processing: To process deposits and withdrawals accurately and without delay.
Customer service: To address your complaints and questions.
Security & Fraud Prevention: To detect unauthorized access and fraudulent activity.
Bonuses & Promotions: To send you relevant offers based on your preferences.
Legal obligation: To comply with applicable laws and report to regulatory authorities.
Service Improvement: To run analytics that help improve your experience on the platform.

If you'd prefer not to receive promotional messages, you can opt out at any time through your account settings or by contacting support.

04 Data Sharing Policy

99ymm does not sell, rent, or commercially share your personal data. However, in a limited number of circumstances, information may be shared with third parties.

Cases where limited data sharing applies

Payment Providers: Only the information required to process transactions with mobile banking platforms such as bKash, Nagad, and Rocket.
Technology Partners: Server hosting and cybersecurity service providers who are bound by strict confidentiality agreements.
Legal Authorities: Government authorities where required by court order or legal obligation.
Anti-money laundering: To the relevant regulatory authority in cases of suspicious financial activity.

Before sharing your data with any third party, we ensure a confidentiality agreement is in place. Your information is never sold or passed on to advertisers or unknown companies.

05 Security measures

99ymm uses internationally recognized technology to protect your data. Our security is built across multiple layers.

256-bit SSL encryption: All data transmissions are secured with SSL encryption. Look for the padlock icon in your browser's address bar to confirm.
Data encryption: Sensitive data stored on our servers is kept in encrypted form.
Two-Factor Authentication (2FA): An additional verification layer for account logins and large transactions.
Regular Security Audits: Third-party experts regularly audit our systems.
Access control: Only authorized personnel are permitted to access data on a need-to-know basis.
Firewall & DDoS Protection: Our servers are protected against cyber attacks.

Use a strong password to keep your account secure and never share it with anyone. If you notice any suspicious activity, contact support immediately.

06 Cookies policy

99ymm's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookie type

Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
Functional Cookies: To remember your language preference and settings.
Analytics cookies: To generate statistics that help us understand how the platform is used.
Performance Cookies: To identify page load times and technical issues.

Cookies can be managed through your browser settings. However, disabling essential cookies may limit access to certain features of the platform.

07 Your Rights

Under 99ymm's Privacy Policy, you have a number of important rights regarding your personal data.

Right to Access

You can request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you can request that your data be deleted.

Right to Restrict Processing

You can request that your data not be used for specific purposes.

Right to data portability

You can request a download of a copy of your data.

Right to object

You can object to certain processing of your data.

To exercise any of your rights, write to us at support@99ymm.biz. We will respond within 30 business days.

08 Protection of Minors' Data

99ymm is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Age is verified at registration, and users under 18 are not permitted to sign up.
If we become aware that any minor's data has been collected, it is deleted immediately and the account is closed.
Parents with concerns can reach us at support@99ymm.biz.

If anyone under the age of 18 registers using false information, that account and all associated transactions will be cancelled.

09 Privacy Policy Updates

99ymm may update this Privacy Policy as needed. Members will be notified in advance of any significant changes.

A notice will be sent to your registered phone number or email address before any major changes take effect.
Continued use of the platform after any policy update will be considered acceptance of the revised terms.
The date of the most recent update will always be displayed at the top of this page.

10 Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: support@99ymm.biz

Response Time: Within 30 business days

Live support: Support available 24/7 in Bengali

99ymm Privacy Policy – Our Commitment to Protecting Your Data

Table of Contents