99ymm Terms & Conditions – Complete Guide for Members

These Terms and Conditions ("Terms") form a legally binding agreement between 99ymm and its members. 99ymm is an online gaming and entertainment platform operated for members in Bangladesh. By using the platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms.

01 General Terms & Conditions

The following general terms apply to all use of 99ymm's services. These terms are binding on all members equally and must be followed without exception.

• You must be at least 18 years old to use 99ymm's services. Minors are not permitted to create accounts, and age verification may be carried out in cases of reasonable doubt.
• The platform may only be used for entertainment purposes. Any other use is strictly prohibited.
• 99ymm reserves the right to modify these terms at any time. Members will be notified of any changes via email or through the platform.
• 99ymm's decision on any matter shall be considered final.
• The platform operates in compliance with applicable laws and regulations in Bangladesh.

02 Account Registration & Management

Creating an account on 99ymm is completely free. However, providing accurate information at the time of registration is mandatory.

Registration Rules

• Each person may only create one account. If multiple accounts are found belonging to the same person, all accounts will be closed.
• The name, phone number, and payment details provided at registration must be accurate and genuine.
• Your account password must be kept strictly confidential. Never share your password with anyone.
• Transferring or selling your account is strictly prohibited.
• If you notice any suspicious activity on your account, report it to the support team immediately.

Identity Verification (KYC)

For high-value transactions, 99ymm reserves the right to verify a member's identity. A copy of a national ID or passport may be requested. Withdrawals may be held until the KYC process is completed.

03 Deposit & Withdrawal Policy

Payment policy is one of the most important parts of 99ymm's terms and conditions. We offer fast and secure transactions via bKash, Nagad, and Rocket.

Deposit Rules

• The minimum deposit amount is ৳20. Maximum deposit limits are determined based on applicable terms and conditions.
• Deposits are usually credited instantly. If there is a delay, please allow up to 30 minutes.
• Deposits must be made from a payment account registered in your own name. Third-party accounts are not permitted.
• All deposits must be made in Bangladeshi Taka (BDT).

Withdrawal Rules

• The minimum withdrawal amount is ৳200. Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 15–30 minutes. During peak hours, processing may take up to 24 hours.
• Withdrawals may be held until bonus wagering requirements have been met.
• Suspicious transactions will be investigated and may be placed on hold as part of our anti-money laundering measures.

04 Bonus & Promotion Terms

99ymm regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that members must follow. By accepting a bonus, you agree to the associated terms.

Welcome Bonus

• The welcome bonus is available to new members only and can be claimed once per account.
• To withdraw a bonus, you must meet the specified wagering requirements — typically 15–30x the deposit plus bonus amount.
• Wagering requirements for the welcome bonus must be completed within 30 days of receiving it.

General Bonus Rules

• Promotions cannot be combined with other ongoing promotions unless explicitly stated.
• If bonus abuse is found — including arbitrage betting, multiple accounts, or similar activity — the bonus and any associated winnings will be voided.
• 99ymm reserves the right to modify or cancel any bonus offer at any time.
• Free spins and free bet bonuses are subject to separate terms, which will be detailed on the Promotions page.

05 Gaming Policy & Prohibited Conduct

Every game and lottery draw on 99ymm is powered by internationally certified RNG technology, which is regularly audited by independent third parties — ensuring completely fair and tamper-proof results.

Permitted Gaming Conduct

• All games are to be played for entertainment purposes only.
• You must play from your own account only. Playing on behalf of another person is strictly prohibited.
• Exploiting any game glitch or bug for an unfair advantage is strictly prohibited and will be subject to penalties.

Prohibited Activities

• Using automated bots or software to play games.
• Collusion or coordinating with other players to gain an unfair advantage.
• Attempting to hack the system or conducting any form of cyber attack.
• Stealing another member's information or attempting unauthorized access to their account.

If a technical error is detected in a game result, 99ymm reserves the right to void the result and refund the wager.

06 Responsible Gaming Guidelines

99ymm believes gaming should be a form of entertainment, not a burden. That's why our platform offers responsible gaming tools that members can use to stay in control.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Your session will automatically end once you reach a set loss limit.
• Session Limit: Decide in advance how long you'll play.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: After a set period of time, the system will remind you how long you have been playing.

07 Privacy & Data Protection

Your personal information is of the utmost importance to 99ymm. We use internationally recognized security standards to keep your data protected.

• Your personal information is never sold to any third party.
• Payment information is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• For more details, visit our Privacy Policy Read.

08 Account Cancellation & Suspension

99ymm reserves the right to suspend or permanently close any member's account for the following reasons:

• Violation of any provision of these terms and conditions.
• Registering with false information or submitting incorrect documents during KYC.
• Engaging in bonus abuse or any fraudulent activity.
• Harassing other members or staff.
• Using the platform for money laundering or any other illegal activity.

Members may also close their account at any time. In such cases, any outstanding balance (excluding bonuses) will be paid out, provided there are no pending investigations.

09 Dispute Resolution

For any dispute or complaint, please contact our support team first. We aim to resolve all issues within 48 hours.

• If your issue remains unresolved after contacting support, you may escalate it to a higher authority.
• RNG logs will be reviewed to resolve any disputes relating to game outcomes.
• Transaction records will be reviewed to resolve any payment-related disputes.
• All final decisions rest with 99ymm and are binding.

10 Policy on Changes to Terms

99ymm reserves the right to update these Terms and Conditions at any time. For significant changes, members will be notified at least 7 days in advance.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.
• The date of the most recent update will always be displayed at the top of this page.

Contact Us

If you have any questions about these Terms and Conditions, please get in touch with our support team:

Email: support@99ymm.biz

Support Hours: 24 hours, 7 days